The general delivery timeline is 3 to 5 business days (metro cities) and 5 to 7 business days (non-metro cities) depending on the delivery address pin code.

Currently, the following payment options are enabled.
Credit Cards ( Visa / Master)
Net Banking across Banks
Debit Cards (Visa / Master)

We use 3rd party courier companies for deliveries. Most courier companies generally attempt 3 times to deliver the products. They also leave a note for a call back in case the door is unanswered. The courier company itself may leave an intimation for you or may call you to check for a time convenient to deliver, in case they don’t find you at home. Please contact the courier company and the earliest and give them a delivery time that will suit your schedule.

You cannot place the order online and collect it from the store. All orders placed online will be sent directly to the shipping address mentioned while placing the order.

All our products are provided with a one year warranty except rainwear's. Any manufacturing defects related to the product will be covered under it. To claim a warranty contact our customer care at 9167484284 or write to us info@theclownfish.com.

Once products are delivered to you as per the original order, there is no refund or exchange possible. In case there is a manufacturing defect, then the product can be exchanged. In case of a manufacturing defect, please contact our customer support

Orders can be cancelled within 3 Hours of placing the order. To cancel your order please send us an email on info@theclownfish.com or call us on 9167484284 with your name, order number, order date, and your mobile number. Our team will confirm the cancellation. Orders cannot be cancelled post 24 hours of order placement.

Refunds are credited back to the same instrument which was debited. The process generally takes 5-7 working days depending on the bank and the gateway.

All products shown on the web store are products in stock. In an exceptional case where the product ordered by you is out of stock, the same will be communicated to you within 72 hours and a refund will be processed immediately in case you wish to cancel the order.

Step 1: You will receive an order confirmation on Email and SMS on the registered email address and Phone Number
Step 2: As soon as the order is shipped you will receive another email and SMS on your registered number with the tracking details. You can also log into your account and view the shipping details.